1. WHO WE ARE
We are Potted Petites Indoor Plants (ABN 67 196 293 247) (referred to as Potted Petites, we, us or our). Our website address is: https://pottedpetites.com.
2. Potted Petites is bound by Australian privacy legislation including the Australian Privacy Principles as set out in the Privacy Act 1988 (Cth).
3. The purpose of this Privacy Policy is to make you aware of how Potted Petites collects, manages, processes, uses and discloses your Personal Information and your right to access the information we hold about you.
4. PERSONAL INFORMATION
Personal Information is information or an opinion about an identified individual, or an individual who is reasonably identifiable:
a. Whether the information or opinion is true or not; and
b. Whether the information or opinion is recorded in a material form or not.
Information that is not about an identified individual, or an individual who is
reasonably identifiable, is not Personal Information.
5. WHEN AND HOW WE COLLECT YOUR PERSONAL INFORMATION
Upon accessing our website, we are collecting data, including Personal Information.
This information may be shared by you voluntarily or be collected automatically.
We may collect Personal Information in the following ways:
a. When you browse a page on our website;
b. When you create an account with Potted Petites;
c. When you place an order with Potted Petites;
d. When you contact Potted Petites or we contact you;
e. When you sign up to a mailing list or other marketing activity.
Types of Personal Information we collect include:
a. Contact details (your name, address, telephone number, email address)
b. Financial information for payment purposes (e.g. bank card details)
c. Browsing habits on how you use Potted Petites’ services.
6. WHAT WE USE YOUR PERSONAL INFORMATION FOR
We collect your Personal Information for the following purposes:
a. To provide you with products and services (e.g. assisting with purchases, hiring and deliveries);
b. To provide you with customer support (e.g. plant maintenance);
c. Marketing purposes (e.g. sending you emails about products and services, new
releases, sales, tips and advice etc)
7. DISCLOSURE OF YOUR PERSONAL INFORMATION
Upon collecting your Personal Information, we may disclose this information to third parties that provide products and services to Potted Petites.
This may include couriers, website developers, suppliers, affiliates, financial institutions or other parties to whom we are authorised or required by law to disclose information to.
Potted Petites predominantly discloses Personal Information to recipients located in Australia.
However, the nature of the internet means that some of your Personal Information may be transferred, stored, processed or used overseas by Potted Petites or third parties.
By using this website, you consent to your Personal Information being collected, transferred, stored, processed or used outside of Australia.
8. COOKIES
Cookies are small text files that store information about a user and their website activity on a computer hard drive.
By accessing Potted Petites’ website, a cookie is downloaded onto your computer’s hard drive which may store information. Cookies may be disabled or deleted, but this may impact on your user experience on our website.
9. MARKETING
In addition to providing you with products, services and customer support, we may also use your Personal Information to share new releases, sales, tips and advice etc that we think may be of interest to you.
At any time, you may choose to opt-out of receiving further marketing information by:
a. Clicking the ‘Unsubscribe’ link in the email, text message or other marketing type;
b. By contacting Potted Petites with written expression to opt out of marketing information sent via the online contact form on our website.
10. WEBSITE LINKS AND EMBEDDED CONTENT
Articles or pages on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
11. STORAGE OF PERSONAL INFORMATION AND SECURITY
Potted Petites has procedures in place to protect your Personal Information, however, no data transmission over the internet is 100% secure. By using this website, you agree to provide Personal Information at your own risk. Potted Petites will take all reasonable steps to ensure your data is secured on our service provider’s systems.
You are responsible for keeping your account information, including passwords, secure and secret. In the event of a suspected data breach, we recommend you immediately change your password.
12. WHAT RIGHTS YOU HAVE OVER YOUR DATA
By using this website, you are entitled to access the Personal Information that Potted Petites hold about you.
Potted Petites will grant you access to this information upon request, unless providing you with access would unreasonably impact upon the privacy of others or is not permitted under the Australian Privacy Principles.
Should you wish to update your Personal Information, including contact details, you can do so at any time by accessing the ‘Account Information’ section of the Potted Petites website.
